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We use all of our own tried and tested products and bring these with us each time. The only thing you will need to provide is the hoover for hygeine reasons.

We do our best to ensure the highest standards at all times, but if you have any issues with your clean please let us know within 24 hours. We will send a team member to correct the issue and ask that you are present to verify you’re happy with the correction.

Not a problem! Sometimes things come up, and you don’t need to worry about being tied down with us. All cancelations must be made prior to 9am the day before your clean day to avoid a charge. Weekly, fortnightly or monthly client? You’re not stuck in any lengthy contracts with us – you’re free to cancel whenever you wish, in line with our 9am cancellation policy.

Our office is based in Coventry, our staff hub is at Riverside, and we travel all over Norwich and beyond!

Yes we are. Our insurance covers all of the services provided by each of our team members. Please feel free to ask for a copy of our Insurance Certificate for your peace of mind.

All payments are processed automatically using Stripe. You enter your details when you first join us, and then payment is taken automatically on the day of each clean for regular cleans and holiday lets, or 50% upon booking and 50% on the day for one-off cleans.